Job description
Job Summary: The Leasing Consultant is responsible for managing the leasing process for residential properties, ensuring a smooth and efficient experience for prospective and current residents. This role involves marketing available units, conducting property tours, processing applications, and maintaining positive tenant relations.
Key Responsibilities:
- Leasing and Marketing:
- Market available units through various channels, including online listings, social media, and community events.
- Conduct property tours and showcase available units to prospective tenants.
- Provide detailed information about the property, amenities, and lease terms.
- Application and Lease Processing:
- Assist prospective tenants with the application process, including collecting necessary documentation and conducting background checks.
- Ensure all leasing paperwork is completed accurately and in a timely manner.
- Tenant Relations:
- Maintain positive relationships with current and prospective tenants.
- Address tenant inquiries and concerns promptly and professionally.
- Assist with tenant move-ins and move-outs, ensuring a smooth transition.
- Administrative Duties:
- Maintain accurate records of leasing activities, applications, and tenant interactions.
- Utilize property management software to track and manage leasing tasks.
- Prepare regular reports on leasing performance and occupancy rates.
- Compliance and Policies:
- Ensure all leasing activities comply with local, state, and federal regulations.
- Adhere to company policies and procedures.
- Stay informed about industry trends and best practices.
Qualifications:
- High school diploma or equivalent; Bachelor’s degree in business, real estate, or a related field preferred.
- Minimum of 1 year of experience in leasing, property management, or a related field.
- Strong sales and customer service skills.
- Excellent communication and interpersonal abilities.
- Proficient in property management software and Microsoft Office Suite.
- Strong organizational and time management skills.
- Valid driver’s license and reliable transportation.
Working Conditions:
- Ability to work flexible hours, including evenings and weekends, as needed.
- Ability to travel between properties within the designated region.
Physical Requirements:
- Ability to stand, walk, and tour properties for extended periods.
- Ability to lift and carry up to 25 pounds.
